Terms & Conditions

Terms & Conditions

Welcome to the official website of Satritel ("Website"). By accessing and using our Website, you agree to be bound by the following terms and conditions ("Terms and Conditions").


Satritel is a business process outsourcing (BPO) company that provides various services to businesses, including but not limited to customer service, technical support, sales and telemarketing, back-office and data entry, IT and software development, and human resources management.


As a data controller, we are responsible for ensuring that any personal data we collect, use, and process is done in compliance with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR).


As a data processor, we process personal data on behalf of our clients in accordance with their instructions and the terms of our service agreement with them. We have implemented appropriate technical and organizational measures to protect the personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.


By using our services, you agree to enter into a service agreement with us, which will outline the specific terms and conditions of the services we will provide to you, including our obligations as a data processor.


We will retain the personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will also ensure that the personal data is securely disposed of at the end of the retention period.


We will promptly notify our clients if we become aware of any unauthorized access or disclosure of personal data, or any other data breaches, in accordance with our obligations as a data processor.


We reserve the right to terminate our service agreement with you at any time if you fail to comply with these Terms and Conditions or if we determine that our services are no longer in the best interest of your business.


If you have any questions or concerns about our data protection practices, please contact us.


Service Agreement


By using our services, you agree to enter into a service agreement with us, which will outline the specific terms and conditions of the services we will provide to you, including our obligations as a data processor.


Data Protection


We have implemented appropriate technical and organizational measures to protect the personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. We will retain the personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will also ensure that the personal data is securely disposed of at the end of the retention period.


Data Breaches


We will promptly notify our clients if we become aware of any unauthorized access or disclosure of personal data, or any other data breaches, in accordance with our obligations as a data processor.


Termination of Service Agreement


We reserve the right to terminate our service agreement with you at any time if you fail to comply with these Terms and Conditions or if we determine that our services are no longer in the best interest of your business.


Contact Us


If you have any questions or concerns about our data protection practices, please contact us.


Changes to the Terms and Conditions


We reserve the right to change these Terms and Conditions at any time. Your continued use of the Website following the posting of changes will mean you accept those changes.


Limitation of Liability


In no event shall Satritel be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this website or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Satritel, or representatives thereof, are advised of the possibility of such damages, losses or expenses.


Intellectual Property


All content included on this Website, such as text, graphics, logos, images, and software, is the property of Satritel or its content suppliers and protected by international copyright and trademark laws. The compilation of all content on this Website is the exclusive property of Satritel and protected by international copyright laws.


Governing Law


These Terms and Conditions shall be governed by and construed in accordance with the laws of the country where our head office is located, without giving effect to any principles of conflicts of law.


Contact Information


If you have any questions or concerns about these Terms and Conditions, please contact us at the contact information provided on the Website.


Last updated: January 2023

Need more information?

Please contact us at Satritel, and we will be happy to assist you.

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